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RailAmerica Service Issue Tracking System

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Company:

Address:

City:

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Business Phone:

Format: 999-111-1234

I'm reporting an issue for the following railroad:

Railroad Name:

Nearest Town/City:

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Type of Issue (Select One):

I did not receive my railcar
My railcar was not picked up
My railcar was misrouted
I cannot get railcars for loading
The rail cars received were not suitable for loading
My service times are inconsistent
I'm having trouble billing my car or having invoice issues
Other

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RailAmerica
7411 Fullerton Street
Suite 300
Jacksonville, Florida 32256 USA

Phone: 904-538-6100
Toll-Free: 800-342-1131

Media Inquiries:
904-645-3160
RAmedia@burdetteketchum.com